Services
We diagnose the operational bottlenecks costing sports coaching businesses time and money, then build the systems that remove them.
Sports coaching businesses don't lose money because coaches aren't good at coaching.
They lose it in the admin around the coaching: bookings managed manually, payments chased individually, member records scattered across spreadsheets, WhatsApp, and someone's memory.
That work doesn't show up on a P&L as a line item. It shows up as a Sunday night that never ends, and a business that can't run without the owner in it.
What We Build
Targeted systems built specifically around the operational realities of sports coaching businesses.
Operations Diagnostic
We map where time, money, and attention are being lost across your bookings, payments, member management, and communication. You get a clear picture of what's broken and what's worth fixing first, before any automation is proposed.
Coaching businesses that suspect they're losing hours to manual admin but don't yet know exactly where.
Workflow and Process Systems
We turn inconsistent, person-dependent processes into documented, repeatable workflows. Onboarding, scheduling, and communication stop depending on who happens to be handling it that week.
Businesses where "it depends who does it" is a genuine answer to "how does this normally work."
Automation and Integrations
We connect the tools you already use, GoHighLevel, booking systems, payment processors, so information moves between them without anyone re-entering it by hand.
Businesses running several disconnected tools that don't talk to each other.
Custom Operational Systems
Where no existing tool fits, we build tailored booking, payment, member management, or reporting systems around how your business actually operates.
Businesses that have outgrown generic booking software and need something built for their specific structure, ShoSoccer and R2R Tennis both started here.
How We Work
Every engagement follows this order. The findings change. The process doesn't.
Diagnose
We identify the actual bottlenecks, not assumed ones.
Prioritise
We rank what's worth fixing first, based on impact and effort.
Build
We design and implement the workflows and automations your operation needs.
Launch and refine
We test the system in your real business and refine it until it holds under real use.
Proof
Real outcomes from custom operational systems built for real volume.
ShoSoccer
manual bookings for 26 members became a system managing 560, with admin reduced to a few check-ins per week.
R2R Tennis
administration run independently across 11 venues became one unified operational system covering booking, payments, member management, CRM, and reporting.
What This Costs
The diagnostic is free and takes five minutes.
From there, most engagements fall into one of two shapes:
a project build
typically £2,000 to £5,000 depending on scope
an ongoing retainer
£600 to £1,200 a month, for businesses that want the system managed and expanded over time.
Exact pricing depends on what the diagnostic finds. You'll see it in your proposal, not before.
Services FAQ
Q. What counts as a sports coaching business for Series Media?
Soccer academies, tennis and padel facilities, and multi-sport coaching operations, typically running 2 to 10 coaches and looking to expand without adding admin headcount.
Q. Do I need to know what I want built before I contact you?
No. That's what the diagnostic is for. Most clients arrive knowing something is inefficient and not exactly what to fix first.
Q. What happens after the diagnostic?
You get a results call to review what the diagnostic found. If there's a fit, you receive a proposal with scope, timeline, and pricing specific to your business.
Q. Do you build on tools we already use, or replace them?
We connect and extend what already works. We only replace a tool when nothing existing fits the way your business runs, which is what happened with ShoSoccer and R2R Tennis.
Q. How long does a build take?
It depends on scope. This is confirmed in your proposal once the diagnostic findings are in, not before.
Q. Who actually does the work?
Tania Vorster and the Series Media team build every system directly. There's no handoff to a separate delivery team.
Ready to find out what's holding you back?
Takes 10 minutes. No commitment. Get a clearer picture of where your operations are getting stuck — and what's worth fixing first.